Partial Winding Machine Kit

Aotenjo has a 30-day return policy for physical products. Please note that digital products are not eligible for returns. Customers can request a return within 30 days of receiving their item, provided that the product is in its original condition, unworn or unused, and in its original packaging. To initiate a return, customers should contact us via email. For complete details on our return process and refund eligibility, please visit our Refund Policy page.

Yes, you will receive an email with tracking information once your order ships. Please allow 1-3 days for the tracking to become active.

For orders shipped within Japan, you can typically expect to receive your package within 2-4 business days.

For international orders, shipping times can vary depending on the destination country's customs procedures and local postal services. While we aim for prompt delivery, please allow for the following estimated delivery times from the date of shipment:

• North America, South America & European Union: 14-21 days
• Asia: 7-12 days (typically 7 days for East Asia, 12-16 days for other regions)
• Oceania: 10-14 days

We use Japan Post's international shipping service, and tracking information will be provided so you can monitor your package's journey.